6 september 2023

Privacy & Cookie Policy

Contact Information

The website (https://www.gdwtowbars.com) (hereinafter “the Website”) is owned by (GDW NV) (hereinafter “GDW NV”)

Name: GDW NV
Address: Hoogmolenwegel 23, 8790 Waregem
Phone number:
Fax number:
Email address: gdw@gdwtowbars.com
Company number: BE 0405.400.711
Register of legal entities: West Flanders

1. Why this privacy statement

Every person (hereinafter the “User” and “YOU”) who uses the Website makes certain personal data available. This personal data is information that allows GDW NV to identify the User as a natural person, regardless of whether we actually do so. The User is identifiable as soon as it is possible to create a direct or indirect link between one or more data and the User as a natural person.

We only use and process your personal data in accordance with the Privacy Act and other relevant legal provisions. Any reference in this Privacy Statement to the Privacy Act means a reference to the Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

By using our Website, the user implicitly consents to possible processing operations of personal data as described in this document. GDW NV reserves the right to amend this Privacy Statement at any time. Any substantial change will be clearly communicated to the User. We recommend that you consult this document regularly.

2. Who processes the personal data?

2.1 Controller

GDW NV is the controller and determines alone or in collaboration with others which personal data are collected, the purpose and the means for the processing of this personal data.

2.2 Processor(s)

GDW NV is free to rely on data processors for the following purposes: (e.g. marketing, etc.). A processor is a natural or legal person who processes personal data at the request of or on behalf of the data controller. The processor is obliged to ensure the security and confidentiality of the data. The processor always acts in accordance with the instructions of the data manager.

3. On what legal basis is my data processed?

In accordance with the Regulation and the Privacy Act, we process personal data on the basis of the following legal grounds:

  • Based on the execution of the agreement as agreed with you, or the exercise of pre-contractual steps taken at your request; or
  • On the basis of compliance with legal or regulatory provisions, relating to the management of the contractual relationship;
  • Based on your permission to send promotional offers (direct marketing).

4. Which personal data are processed?

GDW NV undertakes to only collect and process data that is relevant and necessary for the purposes for which it is processed. A non-exhaustive list of personal data that may be processed can be found here:

  • IP address
  • First and/or last name
  • Address data
  • E-mail address
  • Sex
  • Location data
  • Profession

5. For what purposes are my personal data used?

GDW NV collects personal data to offer every User of our Website a safe, optimal and personal user experience. The collection of personal data is further expanded as the User makes more intensive use of the platform and our online services.

Data processing is essential for the operation of the platform and the associated services. The processing is carried out exclusively for the following specific purposes:

Provide the User with access to his user profile;
Managing the contractual relationship to which the User is a party;
Offering and improving general and personalized services; including billing purposes, provision of information, newsletters and offers that are useful and/or necessary for the User, the acquisition and processing of user reviews and the provision of support;
Offering and improving the delivered products; personal and specific products based on the information and data provided;
The detection of and protection against fraud, errors and/or criminal behavior.
Marketing purposes

Your personal data is no longer necessary for the intended purpose;
You revoke your consent to process your data and there is no other legal basis for processing your data;
You have lawfully exercised your right of opposition;
Your data has been processed unlawfully;
Your data must be deleted due to a legal obligation.

When you visit the GDW NV website, some data is collected for statistical purposes. Such data is necessary to optimize the use of our website. These data are: IP address, probable place of consultation, time and day of consultation, which pages were visited. When you visit the GDW NV website, you agree to this collection of data for statistical purposes as described above.

The User always provides the personal data to GDW NV himself and can thus exercise a certain degree of control. If certain data is incomplete or apparently incorrect, GDW NV reserves the right to temporarily or permanently postpone certain expected actions.

The personal data are primarily only processed for internal use within GDW NV. We can therefore reassure you that personal data will not be sold, passed on or communicated to third parties. GDW NV has taken all possible legal and technical precautions to avoid unauthorized access and use.

6. Who receives your personal data?

Your personal data will only be processed for internal use within GDW NV. Your personal data will not be sold, passed on or communicated to third parties, unless you have given us explicit permission in advance.

GDW NV has taken all legal and technical precautions to avoid access and use of data without permission.

7. How long do we keep your data?

Your data will be kept for as long as necessary to pursue the stated goals. On average this is 18 months. They will be deleted from the database when they are no longer necessary to pursue these purposes or if you validly exercise your right to delete the data.

8. What are my rights?

8.1 Guarantee of lawful and secure processing of personal data

Your personal data is always processed for legitimate purposes, as explained in point 5. It is collected and processed in an appropriate, relevant and proportionate manner, and is not kept longer than necessary to achieve the stated purposes.

8.2 Right of access

If you can prove your identity, you have the right to obtain information about the processing of your data. You thus have the right to view the purposes of processing, the categories of data, the categories of recipients to whom the data is sent, the criteria that determine the period of data retention and the rights that you can exercise with regard to your data.

8.3 Right to rectification of personal data

Inaccurate or incomplete information can be corrected. It is first and foremost the responsibility of the User to make the necessary adjustments in his “User Area”. You can also contact us with a request for changes.

8.4 Right to erasure of your personal data

You also have the right to obtain the deletion of your personal data in the following cases:

Deleting data is mainly related to visibility; it is possible that the deleted data will remain temporarily stored.

8.5 Right to limit the processing of your personal data

In some cases you have the right to request restrictions on the processing of your personal data. This certainly applies in the event of a dispute regarding the accuracy of data, if the data is necessary in the context of a legal procedure or during the time necessary for GDW NV to determine that you can validly exercise your right to deletion.

8.6 Objection to the processing of your personal data

You have the right to object at any time to the processing of your personal data for ‘direct marketing’ purposes. GDW NV will cease to process your personal data unless it can demonstrate that there are compelling legal reasons for the processing that override your right to object.

8.7 Right to data portability

You have the right to receive the personal data provided to GDW NV in a structured, common and machine-readable form. In addition, you have the right to transfer this personal data to another controller unless this is technically impossible.

8.8 Right to withdraw my consent

You have the right to withdraw your consent at any time, for example for direct marketing purposes.

9. How can I exercise my rights?

If you wish to exercise your rights, you must send a written request and proof of identity by registered letter to GDW NV, “Hoogmolenwegel 23, 8790 Waregem” or by email to “gdw@gdwtowbars.com”. We will respond to you as soon as possible, no later than (1) month after receiving your request.

10. Possibility to file a complaint

If you are not satisfied with the processing of your personal data by GDW NV, you have the right to file a complaint with the competent data protection authority (https://www.privacycommission.com)